PJ Shermahorn
I lived here for a few months. Haven could be great if it’s management was more serious about running a customer centered business and attending to the needs of its tenants. Broken items stay broken, issues of cleanliness continue to be discussed but without real action or solution, maintnence items go unattended, and so on. Overall, Haven feels very much like an experimental fly-by-night operation. Management is hardly ever present or heard from and “rules” change without any official notice. Community managers who live amongst tenants continue to take feedback without taking much action. Many great ideas and solutions are advertised but most of them fall through. Overall this place was too loud, too messy, and too chaotic to live a peaceful existence. If and when management gets serious about developing a peaceful community where people can live and feel comfortable, this place may have a chance. Figure out storage, tenant management, professionalism, and maintenance instead of focusing on opening additional locations. You may be making some quick money now but will fail when competitors address these important issues.